PAC is a leading European consulting and analyst firm supporting software & IT service vendors worldwide. In 2023, PAC analysts assessed Europe's leading providers of open digital platforms for the industrial world across nine different assessments. Amongst them they evaluated “Smart logistics services”. These platforms contain a growing number of IoT-based services to manage vehicle fleets. In addition, transportation management is increasingly becoming another key element of these platforms, by offering a marketplace and additional services (such as tracking and quotes management) to logistics providers and users.
What makes a platform for smart logistics services attractive to users? PAC considers these 6 important capabilities of leading platforms:
- Moving away from monolith software applications towards a data platform with an integrated app store
- A strong and growing portfolio of apps for different use cases
- Advanced marketplace capabilities like instant buying and using of new apps
- A strong and growing partner ecosystem to become an open platform
- Proof points that the platform is resonating in the market
- A simplified approach for integrating the platform with existing applications
